Help Centre

S98 FAQ — Your Questions,
Answered Simply

Everything you need to know about your S98 account, deposits in PKR, cricket betting, bonuses, and how to get support — all in one place.

Account & Login

Creating an S98 account is quick and straightforward. Head over to the Register page, fill in your mobile number, choose a secure password, and complete the short verification step. The whole process takes under two minutes. Once registered, you can log in immediately and start exploring sports betting, live casino, and more.

If you have forgotten your password, do not attempt to guess it multiple times as that may temporarily lock your account. On the Login page, use the password recovery option and follow the instructions sent to your registered mobile number. If you run into trouble, reach out to S98 customer support via live chat — they are available around the clock.

No — S98 allows only one account per player. Duplicate accounts are against the platform's terms and may result in all associated accounts being suspended. If you believe you accidentally created two accounts, contact support as soon as possible so they can assist you in merging or closing the duplicate.

Log into your account and navigate to your profile settings. From there you can update your display name, email address, and other personal details. For changes to your registered mobile number, an identity verification step may be required. This is to protect your account from unauthorised changes. If you need help, the support team can guide you through the process.
Deposits

S98 supports the most popular payment methods used across Pakistan. You can deposit using JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and a variety of mobile wallets. All transactions are processed in PKR so there are no currency conversion surprises. Visit the Deposit page for a full breakdown of available options and minimum amounts.

Most deposits via JazzCash, Easypaisa, and Raast are credited instantly or within a few minutes. Bank transfer deposits can take slightly longer depending on your bank's processing times, but are generally reflected within a few hours. If your deposit has not appeared after a reasonable wait, contact S98 support with your transaction reference number and they will sort it out promptly.

Yes, S98 has a minimum deposit requirement which varies slightly by payment method. The amounts are kept accessible for Pakistani players, and details are clearly displayed on the Deposit page before you initiate any transaction. There are no hidden fees on deposits made through supported channels.
Withdrawals

Log in to your S98 account and go to the withdrawal section in your dashboard. Select your preferred withdrawal method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount in PKR, and confirm the request. Most withdrawals are processed quickly, though the actual arrival time depends on the method you choose. Bank transfers typically take 1–3 working days.

Occasional delays can happen due to high withdrawal volumes, pending identity verification, or an active bonus with wagering requirements that have not yet been met. If your request has been pending for longer than the stated processing time, contact the support team with your withdrawal ID and they will investigate immediately. Do not submit duplicate withdrawal requests as this can cause further delays.

S98 may request identity verification before processing your first withdrawal or for larger withdrawal amounts. This is a standard security measure to protect your funds. You will typically need to confirm your registered mobile number and may be asked to provide a government-issued ID. The process is straightforward and the support team will guide you through any steps required.
Betting & Sports

S98 covers a wide range of sports with cricket sitting at the top of the list. You can bet on Pakistan Super League (PSL) matches, T20 internationals, bilateral series, and all major ICC tournaments. Beyond cricket, the platform offers football, tennis, basketball, and esports markets. Visit the Sports page to see everything that is currently available with live and pre-match odds.

Yes — live in-play betting is one of the most popular features on S98, especially during PSL and T20 matches. You can place bets on outcomes as they unfold ball by ball, with odds updating in real time. This includes markets like next wicket, runs in the next over, method of dismissal, and match winner. Head to Betting to explore all live markets currently open.

If a cricket match or other sporting event is abandoned, postponed, or does not complete the required number of overs or periods, S98 follows standard industry rules for bet settlement. In most cases, bets on an abandoned match are voided and your stake is returned to your account balance. Specific settlement rules for each market type are outlined in the Terms and Conditions.
Casino

S98 has an extensive casino section featuring hundreds of slot games, classic table games like roulette and blackjack, and a full live casino with real dealers streaming in HD. The Live Casino section is particularly popular, offering baccarat, speed roulette, and game show style titles. The Casino page has the complete lineup — new titles are added regularly.

All casino games on S98 are provided by reputable software studios with independently certified random number generators (RNGs). The RTP (return to player) percentages for each game are set by the game providers, not by S98 itself. Live casino games are streamed in real time from professional studios, which means you can see every card dealt and every spin of the wheel as it happens — no hidden outcomes.
Bonuses & Promotions

New members at S98 are welcomed with an introductory bonus on their first deposit. The exact offer and amount may change from time to time, so check your account dashboard or the promotions section after you Register and log in for the latest available deal. Welcome bonuses typically come with wagering requirements that must be met before withdrawing bonus-derived winnings.

Wagering requirements (also called rollover conditions) mean you need to place bets totalling a certain multiple of your bonus amount before you can withdraw any winnings generated from that bonus. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to wager PKR 10,000 in qualifying bets before the bonus converts to real withdrawable cash. Full terms for each bonus are available in the Terms and Conditions.

Yes — S98 regularly runs reload bonuses, cashback offers, free bet promotions tied to major cricket events like PSL and T20 series, and exclusive VIP rewards for loyal players. The best way to stay updated is to check your account dashboard after logging in, as personalised offers are displayed there first. Members at higher VIP tiers generally receive better ongoing promotion values.
App & Technical

The S98 mobile app is available for both Android and iOS devices. Visit the Download page for the latest version and step-by-step installation instructions. For Android users, you may need to allow installation from unknown sources in your device settings before installing the APK file. iOS users can follow the guide on the download page for their device. The app uses the same login credentials as the website — no separate registration needed.

If the S98 platform is not loading, start with a few basic steps: clear your browser cache and cookies, try a different browser, or switch between Wi-Fi and mobile data. On the app, try force-closing and reopening it, or uninstalling and reinstalling the latest version from the Download page. If the issue persists across devices and connections, it may be a temporary maintenance window — check back in a short while or contact support for an update.

S98 uses SSL encryption to protect all data transmitted between your device and the platform. Your account credentials, payment information, and personal details are stored securely. S98 will never share your data with third parties for marketing purposes without your consent. For full details on how your data is handled, read the Privacy Policy.

Everything You Need to Know About S98 — A Plain-Language Guide

S98 has been built with Pakistani players in mind, and a big part of that is making sure you can find help without having to dig through complicated documentation. This FAQ page covers the questions that come up most often — whether you are brand new to the platform or a regular member who has hit a snag somewhere along the way.

The most common starting point for new players is account setup and the Login process. S98 makes registration fast — your Pakistani mobile number is your primary identifier, which means no lengthy email verification chains. Once you are in, the dashboard gives you a clear view of your balance, active bets, and any promotions waiting for you.

Deposits and Withdrawals in PKR — No Complications

One of the things players consistently appreciate about S98 is that all transactions are handled in Pakistani Rupees. There is no need to deal with currency conversions or foreign exchange rates. Whether you are using JazzCash to top up before a PSL match or withdrawing your winnings through Easypaisa after a good run on the slots, the process is straightforward and the amounts you see are exactly what you get.

Deposits generally land in your S98 account within minutes when using mobile wallets. Withdrawals are processed promptly by the platform — the timeline on your end mainly depends on your chosen withdrawal method and your bank's own processing schedule. If you ever have a question about a specific transaction, saving your reference number makes it much easier for the support team to trace and resolve any issue quickly.

Cricket Betting and Sports Markets at S98

Cricket is the heartbeat of sports betting in Pakistan, and S98 reflects that reality. The platform covers PSL from the group stages right through to the final, with dozens of markets available for each game — not just the match winner but over-by-over runs, player performance, wicket method, and more. T20 internationals, Test matches, and bilateral series against major cricketing nations are all covered as well.

Beyond cricket, you will find football markets covering major European leagues, international competitions, and regional football. Esports is also growing fast on the platform, with CS:GO, Dota 2, and other titles available for pre-match and live betting. The Sports page is updated continuously, so the best way to see what is live right now is to log in and check.

Understanding Bonuses and How to Make the Most of Them

Bonuses at S98 are genuinely useful, but it is worth understanding how they work before diving in. The welcome bonus for new members is applied to your first qualifying deposit — the details of the match percentage and maximum bonus amount are displayed clearly at the time of registration. After claiming a bonus, you will see a separate bonus balance in your account along with the wagering progress tracker so you always know how far you are from being able to withdraw bonus-derived winnings.

Reload bonuses are offered to existing members tied to events — a PSL weekend, a major T20 series, or a special casino promotion. These are usually opt-in, meaning you need to activate them before making your deposit, so it is worth checking your promotions inbox before topping up. VIP members receive a more generous and personalised set of offers as their tier increases.

The S98 Mobile App Experience

A significant number of S98 players in Pakistan access the platform exclusively through their smartphones. The mobile app is designed to handle Pakistan's varied network conditions smoothly — it loads quickly on 4G connections and remains functional on slower networks. You get the full platform experience on your phone: sports betting, live casino, deposits, withdrawals, and support chat are all there.

To get the app, visit the Download page where you will find the latest APK for Android and installation instructions for iOS. Your existing account credentials work on the app from day one — no re-registration required.

Popular FAQ Topics

  • How to create an account
  • Deposit via JazzCash
  • PSL betting markets
  • Withdrawing winnings
  • Welcome bonus terms
  • App download guide
  • Account security tips

Why S98 Players Keep Coming Back

A quick look at the features that make S98 stand out for Pakistan-based players.

PSL & Cricket First

S98 is built around cricket. PSL, T20 internationals, and bilateral series get the deepest market coverage with ball-by-ball live odds.

JazzCash & Easypaisa Ready

Deposit and withdraw in PKR using the payment methods Pakistanis actually use. Fast, familiar, and completely hassle-free.

Live Casino 24/7

Real dealers, real tables, streamed in HD around the clock. Baccarat, blackjack, roulette — the full live casino experience after every login.

Regular Bonuses & Promotions

From welcome bonuses to PSL reload offers and VIP cashback — S98 keeps the promotions fresh and relevant for Pakistani players.

Secure & Encrypted

SSL encryption protects every session. Your account data, transactions, and personal details are handled with proper security at all times.

24/7 Customer Support

Got a question that is not in the FAQ? The S98 support team is on live chat at any hour — quick, helpful, and familiar with Pakistan-specific queries.

Still Have Questions? Start by Logging In

Your personalised dashboard has the answers specific to your account — balance, bets, bonuses, and support chat. Not a member yet? Register in under two minutes.